What the &#@% is a Sales Engineer?

In the last month I spent a couple of days at Colorado School of Mines and most recently a day at CU Boulder during attending their career fairs and in the case of Colorado School of Mines an additional day interviewing candidates from the career fair. I attended both of these events to recruit new […]

ShareFile Outlook Plugin installer options

From the Citrix downloads page there are three different installers for the ShareFile Outlook Plugin. Here is a quick guide of when to use which one. .EXE installer – This installer is per-user and can automatically update. This installer is what end-users should use to manually install on their own PC/laptops. This installer does not require elevated […]

Configure ShareFile On-Demand Sync launch behavior

Adding to the article written about the Citrix ShareFile Outlook Plugin here is how to configure whether to launch/login to ShareFile On-Demand Sync in a XenDesktop / XenApp environment. First a little background. In 2012 Citrix announced ShareFile On-Demand Sync for “Customers who are providing hosted desktops or hosted apps for their users have traditionally not been […]

Configure ShareFile Outlook Plugin launch behavior

Many Citrix ShareFile customers are also XenApp/XenDesktop customers and configuring the Citrix ShareFile Outlook Plugin within a XenApp or XenDesktop environment is a common deployment for us. In some cases our customers want to deploy the plugin for every user that logs in to the XenApp or XenDesktop image, in other cases they only want […]

To change or not to change, that is the question

For the next time you’re trying to decide to whether to try something new in IT. Do something new More training It might be the right decision Even if it fails I’ll probably learn something Vendor swag Projects are more fun than end-user support tickets Writing or erasing you probably get paid the same Likelihood of […]

Is this a Platform, Product, or Feature?

On November 3rd Microsoft announced changes to the storage plans for OneDrive consumer and OneDrive for Business. I’ll be honest, I was surprised, but it helped to confirm a few things for me about the way Microsoft see’s OneDrive for Business and the broader File Sync and Share market. Freemium, that is the model of giving away a […]

ShareFile troubleshooting: Capturing a SAML token

When ShareFile single sign-on fails you will likely need to capture the SAML token passed from the Identity Provider (IdP) to the ShareFile hosted application tier for troubleshooting. The easiest way to to capture a SAML token is by using Google Chrome. Below I will outline the steps to capture and analyze the ShareFile SAML token. […]